When I answered the phone, he knew my last name
His name was Randi and to help was his game
The Windows Support Centre was at my service and boy, was I glad
Without his call, what trouble we might have had
I had a computer virus, one that could not be seen
Wow, a chance to speak directly with someone very keen
I said I am so surprised and this sounds so very odd
Stand by while I dial us both in to Police Computer Fraud
It’s apparent that listening to you will meet a goal
And before he hung up he called me something that rhymes with brass pole
Barb's True Stories 
Much better. but did he solve your problem?
Indeed, my goal to have a telephone solicitor hang up on me was achieved.